Team Member

Overview:

Team members are responsible for executing to the Dunkin Donuts’ operational standards. Responsible for working as part of a team to meet the needs of our guests while providing a hospitable environment.

Responsibilities Include:

·       Follow Brand standards, recipes, and systems

·       Follow food safety standards

·       Prepare food and beverages

·       Assemble and package orders

·       Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions

·       Maintain a clean and organized workstation

·       Clean equipment, service areas, and guest areas

·       Stock items, such as cups, lids, etc. at the workstation

·       Take orders at the Drive Thru or Front Counter and handle payments (if applicable)

·       Meet speed of service standards while delivering accurate orders to guests

·       Serve and communicate with guests

·       Maintain a guest-focused culture in the restaurant

·       Communicate effectively with managers and coworkers

·       Organize and maintain the stock room and refrigerated areas

Education/Experience:

·       None

Key Competencies

·       Works well with others in a fast-paced team environment

·       On time, demonstrates honesty and a positive attitude

·       Willingness to learn and adapt to change

· Guest-focused

Physical Demands/Working Conditions:

·       Standing on feet

·       Repetitive motion, including bending, stooping, and reaching

·       Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)

·       Working in a small space